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Catalina
Collection
I.
25-Year Structural Limited
Warranty
II. 25-Year Residential + Finish
The limited warranties described
below are given only to the
original purchaser (the "Buyer")
AND ARE SUBJECT TO THE
PROCEDURES, LIMITATIONS,
DISCLAIMERS AND EXCLUSIONS SET
FORTH HEREIN. Please read all of
the limited warranty language
carefully. These limited
warranties do not apply to
tavern grade (also known as #3
Common) hardwood flooring, or
special items sold "as is".
Dynasty’s obligation under these
warranties is solely limited to
repairing or replacing, at
Dynasty’s option, the defective
material, and shall not include
any other costs or expenses such
as installation, transportation,
storage or other indirect costs,
which costs shall be the
responsibility of the Buyer.
Product defects must be reported
by the Buyer to the point of
purchase no later than thirty
(30) days after the purchase.
All other warranty claims made
pursuant to the limited
warranties granted herein must
be reported by the Buyer to the
point of purchase within thirty
(30) days from the time the
Buyer identifies the warranty
issue.
Caution:
• Be sure to familiarize
yourself with the terms of these
warranties and the Dynasty
Catalina Collection
Installation Guide before
installing your Catalina floor.
Failure to comply with Dynasty’s
installation and maintenance
instructions and with recognized
trade techniques could void the
application of these warranties.
• Improper surface preparation
may result in moisture-related
problems not covered by this
warranty program. Make sure that
the subfloor is prepared as
recommended in the Dynasty
Catalina Collection
Installation Guide and as per
recognized trade techniques.
• Because no two pieces of wood
are identical, we strongly
recommend that you first
pre-assemble the boards to
determine appropriate color and
shade mix. Moreover, if you
decide to have your flooring
installed by a third party (who
must be qualified), be sure to
approve the layout prior to
final installation. Minor
differences between color
samples and the color of
installed floors are normal and
not considered to be defects.
• Gloss reduction is not
considered surface wear and is
not covered by the applicable
limited warranty.
• Under no circumstances should
you use water or pour any liquid
directly onto the floor surface,
nor should you resort to
abrasive cleansers. Wipe up
excess liquids or spills at
once.
NOTE: A copy of the Dynasty
Catalina Collection
Step-by-Step Installation Guide
& Warranty, your proof of
purchase, and the portion
of your Dynasty hardwood
flooring package that includes
the product description must be
submitted with any claim made
under these limited warranties.
Please maintain these items in a
secure place.
I.
25-Year Structural Limited
Warranty
As Dynasty’s reputation has been
built on reliable premium
quality collections, our
Catalina Collection is
guaranteed to be free of
structural defects as a result
of milling or grading, for the
lesser of (a) the lifetime of
the Buyer, or (b) as long as the
Buyer owns the home in which the
Dynasty product is installed.
Wood is a natural product whose
characteristics include minor
color variations, grain
variations, knots and mineral
streaks, which are not
considered defects. Given that
wood is a product of nature,
minor quality variations of up
to five percent (5%) of total
square footage/meters purchased
are not covered by this limited
warranty (as per industry
standards). Should an individual
piece be doubtful as to grade,
manufacture or finish, the piece
should not be installed.
Normal relative humidity levels
of 35-55% must be adhered to in
order to avoid excessive drying
or swelling of the wood. Even
properly installed flooring,
however, can experience some
separation between boards and
may experience some cracks on
the surface at different times,
particularly in extremely dry or
humid areas. These separations
or cracks are not covered by
this warranty.
NOTE: TO MINIMIZE THE RISK
FACTOR OF FRACTURES AND OTHER
STRUCTURAL FAILURES TO YELLOW
BIRCH CAUSED BY THE FLUCTUATIONS
OF ITS MOISTURE CONTENT, WE
RECOMMEND THE USE OF CLEATS WHEN
INSTALLING THIS SPECIES OF
FLOORING.
II.
Twenty-five (25) Year
Residential + Finish Limited
Warranty
Our Catalina Collection is
coated with Aluminum Oxide and
UV protection that is protected
with a 25-year wear-through
finish warranty from the date of
purchase. Dynasty warrants to
the Buyer that the finish will
not wear through to the wood for
the lesser of (a) twenty-five
(25) full years from the
purchase date or (b) as long as
the Buyer owns the home in which
our product is installed, when
used under normal residential
traffic conditions, and as long
as the Buyers follow the Buyer’s
Obligations in the Dynasty
Catalina Collection
Installation Guide.
NOTE: For surface wear to be
covered under this limited
warranty, the surface wear must
be readily visible and must
cover at least ten (10%) of the
entire floor surface area. Gloss
reduction is not considered
surface wear.
Warranty Exclusions &
Limitations
In addition to any exclusions or
limitations described above,
these limited warranties exclude
damages resulting from the
following:
• Improper handling, storage or
installation other than as
provided in the Dynasty
Catalina Collection
Installation Guide, and any
unauthorized repairs,
refinishing, or removal of wood
flooring
• Unsuitable environment
(including, but not limiting the
generality of the foregoing, an
inadequate humidity rate, a lack
of protection of the product
sold, and a lack of preparation
of the surface receiving the
product sold)
• Lack of proper maintenance,
prevention or protection of said
product as described in the
Dynasty Catalina Collection
Installation Guide
• Use of Dynasty Catalina
flooring for means other than
residential or light commercial
applications
• Indentations, scratches,
stains or damage caused by
negligence, water, fire, wet
mopping, excessive dryness,
pebbles, improper caster wheels,
sand or other sharp or abrasive
objects or furniture
• Excessive moisture resulting
from saturation with water or
other liquids
• Insect infestation, blemishes
or scratches caused by pets
• Extreme weather conditions and
natural disasters
• Failure to comply with
Dynasty’s installation
instructions and with recognized
trade techniques
• Improper surface preparation
resulting in moisture-related
problems
This text is the complete and
exclusive statement of the
limited warranties provided
herein to the Buyer, is an
exclusive remedy, and is in lieu
of all other express and implied
statutory or other warranties of
any nature or kind, including
without limitation, any warranty
as to merchantable quality,
fitness for a particular
purpose, durability,
suitability, condition or any
other warranty arising by
statute, course of dealing or
otherwise. There are no implied
warranties extending beyond the
terms of this warranty. Dynasty
shall not be liable for any loss
or damage resulting from the use
of the Catalina Collection
product other than liability as
described in these limited
warranties, and only in the
event that the Buyer has
expressly respected all terms,
conditions and obligations of
the limited warranties.
In no event shall Dynasty be
responsible for any direct,
indirect, punitive, economic,
commercial, consequential,
incidental or special loss or
damage or any claim by a third
party, resulting from the use or
loss of use of the product.
CERTAIN CONDITIONS, EXCLU¬SIONS
AND LIMITATIONS SET OUT IN THESE
LIMITED WARRANTIES ARE NOT
PERMITTED OR EFFECTIVE IN SOME
STATES OR PROVINCES, SO SOME OF
THE CONDITIONS, EXCLUSIONS AND
LIMITATIONS MAY NOT APPLY TO
YOU. THIS LIMITED WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER LEGAL
RIGHTS THAT MAY VARY FROM STATE
TO STATE OR PROVINCE TO
PROVINCE. TO THE EXTENT STATE,
PROVINCIAL OR OTHER LAWS BAR A
DISCLAIMER OF THE IMPLIED
WARRANTIES OR DAMAGES SET FORTH
ABOVE, THEN SAID IMPLIED
WARRANTIES AND LIMITATIONS OF
DAMAGES ARE LIMITED TO THE
DURATION OF THE EXPRESS LIMITED
WARRANTIES SET FORTH HEREIN.
None of the Catalina Collection
limited warranties described
herein shall be assignable or
transferable and each shall be
solely for the benefit of the
initial Buyer of the product. No
distributor, retailer,
installer, sales representative,
agent or employee associated
with Dynasty directly or
indirectly may, in any way,
alter or increase the written
terms, conditions, exclusions or
limitations of these limited
warranties.
Claims Policies & Procedures
While our ultimate goal is to
achieve total customer
satisfaction, it is imperative
that both the Buyer and
installer inspect all flooring
before permanent installation,
to approve its color, finish and
overall quality. In the unlikely
event that any portion of your
floor is defective, subject to
the exclusions and limitations
set forth above, Dynasty, at its
sole option, will repair or
refinish said portion provided
you meet all applicable terms,
conditions and limitations of
the applicable limited warranty.
Claims must be filed at point of
purchase by the Buyer.
Information such as proof of
purchase, this Step-by-Step
Installation Guide & Warranty
and the portion of your Dynasty
hardwood flooring packaging that
includes the product description
must be produced. Dynasty
reserves the right to inspect
the floor and remove samples for
technical analysis, including
the removal of at least two wood
boards for lab testing, if
necessary.
In the event of any warranty
claim, the Buyer must produce as
evidence the following proof of
purchase: -Product code from
product label -Quantity of wood
purchased from purchase receipt
-Dynasty Step-by-Step
Installation Guide & Warranty
THESE LIMITED WARRANTIES APPLY
EXCLUSIVELY TO DYNASTY’S
CATALINA COLLECTION PRODUCTS
AND NOT TO ANY OTHER PRODUCT.
Dynasty Catalina Collection
Quality for Life
Provided that you take good care
of your Dynasty premium hardwood
floor and follow our recommended
guidelines (please refer to the
Catalina Collection
Step-by-Step Installation Guide
& Warranty, packaged with the
product and also available on
our web site), we guarantee you
will enjoy its beauty and
elegance for years to come.
Use Bona Cleaner products for
safe, quick and easy
maintenance.
It's important that you register
your warranty to ensure complete
after-sales satisfaction. You
can do so on our web site. We
invite you to visit our web site
in any case, to review our
complete offering of products
and services and to get valuable
maintenance tips for your new
floor.
www.Dynastyfloors.com
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